LANDLORD COMPLIANCE PLATFORM
Terms of Service
Dweller IQ
1. Welcome to Dweller IQ (Yes, There Are Rules)
Thanks for being here. By using Dweller IQ (“we,” “us,” or “the Platform”), you’re agreeing to these Terms. We know—no one reads these. But if something ever goes sideways, this is the document everyone suddenly cares about.
So by continuing to use the Platform, you’re saying:
- “Yep, I agree to this”
- “No, I won’t do anything shady”
- “And yes, I understand this isn’t magic landlord insurance”
If you don’t agree, that’s totally fine—just don’t use the Platform.
So by continuing to use the Platform, you’re saying:
- “Yep, I agree to this”
- “No, I won’t do anything shady”
- “And yes, I understand this isn’t magic landlord insurance”
If you don’t agree, that’s totally fine—just don’t use the Platform.
2. What Dweller IQ Actually Is (and Isn’t)
Dweller IQ is a tool. A smart one—but still just a tool.
We help landlords and tenants:
- Manage rental-related workflows
- Handle payments
- Stay more organized and informed
What we are not:
- Your lawyer
- Your property manager
- Your financial advisor
- Your therapist during tenant disputes
And most importantly:
👉 We are not a party to any agreement between landlords and tenants.
If things go wrong between users… that’s between you and them.
We help landlords and tenants:
- Manage rental-related workflows
- Handle payments
- Stay more organized and informed
What we are not:
- Your lawyer
- Your property manager
- Your financial advisor
- Your therapist during tenant disputes
And most importantly:
👉 We are not a party to any agreement between landlords and tenants.
If things go wrong between users… that’s between you and them.
3. Not Legal Advice (Seriously)
Anything you see on Dweller IQ—tips, suggestions, automation, or insights—is for informational purposes only.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
4. Accounts: Be a Responsible Adult
To use Dweller IQ, you’ll likely create an account.
Here’s the deal:
- Use real, accurate information
- Don’t share your login like it’s a Netflix password
- You’re responsible for everything that happens under your account
If your account does something weird, illegal, or abusive—we can suspend or delete it. No warning required.
Here’s the deal:
- Use real, accurate information
- Don’t share your login like it’s a Netflix password
- You’re responsible for everything that happens under your account
If your account does something weird, illegal, or abusive—we can suspend or delete it. No warning required.
5. Subscriptions, Billing & The “No Free Lunch” Rule
5.1 Monthly Subscription
Dweller IQ runs on a monthly subscription. That’s how we keep the lights on.
5.2 Automatic Billing
When you sign up, you’re agreeing to recurring charges.
No surprises—we’ll bill you monthly unless you cancel.
5.3 Payments Are Processed by Third Parties
We use Stripe to handle payments.
That means:
- We don’t store your full card details
- We don’t control how Stripe processes transactions
- If something goes wrong at the payment level, Stripe is involved
5.4 Refunds (Short Answer: Nope)
All payments are non-refundable.
Even if:
- You forgot to cancel
- You “meant to use it more”
- You logged in once and disappeared
We’re running a business, not a gym membership loophole 😅
5.5 Cancellation
You can cancel anytime.
Your access continues until the end of your billing cycle, then stops.
Dweller IQ runs on a monthly subscription. That’s how we keep the lights on.
5.2 Automatic Billing
When you sign up, you’re agreeing to recurring charges.
No surprises—we’ll bill you monthly unless you cancel.
5.3 Payments Are Processed by Third Parties
We use Stripe to handle payments.
That means:
- We don’t store your full card details
- We don’t control how Stripe processes transactions
- If something goes wrong at the payment level, Stripe is involved
5.4 Refunds (Short Answer: Nope)
All payments are non-refundable.
Even if:
- You forgot to cancel
- You “meant to use it more”
- You logged in once and disappeared
We’re running a business, not a gym membership loophole 😅
5.5 Cancellation
You can cancel anytime.
Your access continues until the end of your billing cycle, then stops.
6. Payments Between Users (Read This Twice)
If your use of Dweller IQ involves rent or other payments between users:
- We are not holding funds
- We are not an escrow service
- We do not guarantee payments will go through
- We are not responsible for failed transactions, disputes, or chargebacks
We provide the rails. You drive the car.
- We are not holding funds
- We are not an escrow service
- We do not guarantee payments will go through
- We are not responsible for failed transactions, disputes, or chargebacks
We provide the rails. You drive the car.
7. Acceptable Use (Don’t Be That Person)
You agree NOT to:
- Use the Platform for illegal activity
- Upload false or misleading information
- Try to hack, scrape, or break the system
- Harass, threaten, or abuse other users
- Use Dweller IQ to do anything sketchy
If you do, we can:
- Suspend your account
- Delete your account
- Block you entirely
No appeals court here.
- Use the Platform for illegal activity
- Upload false or misleading information
- Try to hack, scrape, or break the system
- Harass, threaten, or abuse other users
- Use Dweller IQ to do anything sketchy
If you do, we can:
- Suspend your account
- Delete your account
- Block you entirely
No appeals court here.
8. Intellectual Property (What’s Ours vs Yours)
Everything that makes Dweller IQ… Dweller IQ:
- Design
-Branding
-Software
-Features
👉 That’s ours.
You:
-Keep ownership of your data
-Give us permission to use it only to operate the Platform
We’re not selling your rent data to some random guy on the internet.
- Design
-Branding
-Software
-Features
👉 That’s ours.
You:
-Keep ownership of your data
-Give us permission to use it only to operate the Platform
We’re not selling your rent data to some random guy on the internet.
9. Future Features (We’re Building Fast)
Right now, Dweller IQ does not store documents or offer in-app messaging.
But we’re working on it.
When we introduce features like:
-Document uploads
-Messaging
-Notifications
👉 Additional terms may apply.
Translation: we’ll update this doc when things evolve.
But we’re working on it.
When we introduce features like:
-Document uploads
-Messaging
-Notifications
👉 Additional terms may apply.
Translation: we’ll update this doc when things evolve.
10. Account Termination (Breakups Happen)
You can stop using Dweller IQ anytime.
We can also:
-Suspend or terminate your account
-Remove access to the Platform
-Do so with or without notice
After termination:
-You lose access
-Some data may be retained (for legal or operational reasons)
We can also:
-Suspend or terminate your account
-Remove access to the Platform
-Do so with or without notice
After termination:
-You lose access
-Some data may be retained (for legal or operational reasons)
11. Liability (This Is the Big One)
We’ll keep this simple:
If something goes wrong, Dweller IQ is not on the hook for:
-Lost rent
-Tenant disputes
-Evictions
-Payment issues
-Lost data
-Indirect or “what-if” damages
If we are found liable for something (rare, but hey):
👉 Our total liability is capped at what you paid us in the last 12 months.
If something goes wrong, Dweller IQ is not on the hook for:
-Lost rent
-Tenant disputes
-Evictions
-Payment issues
-Lost data
-Indirect or “what-if” damages
If we are found liable for something (rare, but hey):
👉 Our total liability is capped at what you paid us in the last 12 months.
12. “As-Is” Disclaimer (No Promises)
Dweller IQ is provided:
👉 “As is” and “as available”
We do not guarantee:
-The platform will always work perfectly
-It will be error-free
-It will meet every expectation you have
We aim high—but we’re still human.
👉 “As is” and “as available”
We do not guarantee:
-The platform will always work perfectly
-It will be error-free
-It will meet every expectation you have
We aim high—but we’re still human.
13. Disputes (Let’s Not Drag This Out)
If there’s a legal dispute:
-It will be handled through binding arbitration
-You agree not to join class action lawsuits
-The governing law will be the State of Illinois
-It will be handled through binding arbitration
-You agree not to join class action lawsuits
-The governing law will be the State of Illinois
14. Changes to These Terms
We may update these Terms as Dweller IQ evolves.
If we do:
-We’ll update the “Last Updated” date
-Your continued use = acceptance of the changes
If we do:
-We’ll update the “Last Updated” date
-Your continued use = acceptance of the changes
15. Contact (Real Humans Exist)
Questions? Concerns? Confused?
3. Not Legal Advice (Seriously)
Anything you see on Dweller IQ—tips, suggestions, automation, or insights—is for informational purposes only.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
3. Not Legal Advice (Seriously)
Anything you see on Dweller IQ—tips, suggestions, automation, or insights—is for informational purposes only.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
3. Not Legal Advice (Seriously)
Anything you see on Dweller IQ—tips, suggestions, automation, or insights—is for informational purposes only.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
That means:
- We are not giving legal advice
- We are not guaranteeing compliance with any laws
- We are definitely not showing up in court with you
Landlord-tenant laws can vary wildly (and change often), especially in places like Chicago.
If you’re making serious legal decisions, talk to an actual lawyer. Not us.
Last Updated: [04.01.2026]
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